We aim to dispatch all orders within 24 hours between Monday - Friday. We dispatch all orders received before 2pm AEST (Monday – Friday) on the same business day*.
*Please note: During peak periods (Sale or Public Holiday periods), same day dispatch may not be applicable due to a high volume of orders received.
We are currently partnered with Australia Post for all orders within Australia.
|Express Shipping • Orders over $100||Metro: 3 business day||FREE|
|Express Shipping • Orders under $100||Metro: 3 business day||$10.99 AUD|
|Standard Shipping • Orders under $100||Metro: 2-6 business day||$5.99 AUD|
DISPATCHING YOUR ORDER
We use both Australia Post and DHL for all of our deliveries. Once your parcel is collected from our warehouse and scanned into the corresponding depot, you will be emailed your tracking number. If you are unable to find your email from the relative shipping couriers, please check your junk mail or alternatively contact us at email@example.com
Once your order has left our warehouse, it is in the hands of the courier. Any delays caused by the shipping company are outside of our control. Expected shipping times are an estimation given to us by the shipping companies, and may vary depending on locations. Each order is packed carefully by our warehouse team. ISLA BOUTIQUE is not responsible for any damage caused to the parcel within the transit process.